Shipping policy

Refund Policy

Returns & Exchanges

We want you to love your tee. If it doesn't fit or isn't what you expected, you can return or exchange it within 30 days of delivery.

To be eligible, items must be unworn, unwashed and in their original condition, with tags attached.

How to start a return

Email us at melcreatedesign@gmail.com with your order number and the item(s) you'd like to return or exchange. We'll reply with the return address and instructions. Items sent back without first contacting us will not be accepted.

Exchanges

Need a different size? Let us know which size you'd like. Once we receive your original item, we'll ship the new size at no extra shipping cost, subject to availability.

Return shipping

Return shipping costs are the customer's responsibility, unless the item arrived damaged, defective or was not what you ordered. In those cases, we cover return shipping and send you a replacement or a full refund.

Damaged or incorrect items

Please inspect your order when it arrives. If something is wrong, email us within 7 days of delivery with your order number and a photo, and we'll make it right.

Refunds

Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card issuer may take a few extra days to post it. Original shipping charges are non-refundable.

Sale items

Items purchased on final sale cannot be returned or exchanged.

Questions

Write to us at melcreatedesign@gmail.com or call +1 (786) 506-2509.

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Shipping Policy

Processing time

Orders are prepared and shipped from Miami, Florida, within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.

United States

Delivery times are estimates from the ship date and are not guaranteed.

International

We ship to many countries. Shipping rates and delivery times are calculated at checkout based on your destination. Import duties and taxes, when they apply, are shown at checkout or charged by the carrier or local customs on delivery; these are the customer's responsibility.

Address accuracy

Please double-check your shipping address. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice a mistake, email us right away — we'll do our best to update it before the order ships.

Lost or delayed packages

If your tracking hasn't updated in 7 days or your package shows as delivered but you can't find it, contact us at melcreatedesign@gmail.com and we'll work with the carrier to resolve it.

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Terms of Service

Overview

This website is operated by MEL DESIGN, INC., a Florida corporation doing business as Grind & Ride ("we," "us," "our"). By visiting our store or purchasing from us, you agree to these Terms of Service. Please read them carefully.

Products and pricing

We make every effort to display our products, colors and graphics accurately; colors may vary slightly depending on your screen. All prices are in US dollars and may change without notice. We reserve the right to limit quantities, refuse or cancel any order, including orders that appear to be placed by resellers or that contain a pricing or listing error. If we cancel an order after payment, we will issue a full refund.

Orders and payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. Payments are processed securely through Shopify; we do not store your full card details. Applicable sales tax is calculated at checkout.

Shipping, returns and refunds

Shipping is governed by our Shipping Policy, and returns and refunds by our Refund Policy, both of which form part of these Terms.

Intellectual property

All designs, graphics, logos, photographs, text and other content on this site, including the Grind & Ride name and logo, belong to MEL DESIGN, INC. and are protected by copyright and trademark law. You may not copy, reproduce, sell or use them without our written permission.

Use of the site

You agree not to use this site for any unlawful purpose, to interfere with its operation, or to attempt to access it in any unauthorized way.

Third-party links

Our site may link to third-party sites, such as our social media pages. We are not responsible for the content or practices of those sites.

Limitation of liability

To the fullest extent permitted by law, MEL DESIGN, INC. will not be liable for any indirect, incidental or consequential damages arising from your use of this site or our products. Our total liability for any claim related to a purchase will not exceed the amount you paid for that order.

Governing law

These Terms are governed by the laws of the State of Florida, United States. Any dispute will be handled in the courts located in Miami-Dade County, Florida.

Changes

We may update these Terms from time to time. Changes take effect when posted on this page.

Contact

MEL DESIGN, INC. — Grind & Ride
2025 NE 198 Terrace, Miami, FL 33179, United States
melcreatedesign@gmail.com · +1 (786) 506-2509